Community Forum
Share experiences, get help, and discuss UPS shipping issues with the community
Welcome to the UPS Complaint Watch Community
Welcome to our community forum! This is a safe space where UPS customers can share experiences and support each other.Community Guidelines: Be respectful, share accurate information, help others, and ...
Package lost for 3 weeks - UPS customer service useless
I shipped an $800 laptop via UPS Ground three weeks ago and it just vanished. Called customer service six times and each rep tells me something different. Has anyone dealt with this successfully?
SUCCESS: Got full refund after UPS lost my wedding dress!
UPS lost my $1,200 wedding dress but I finally got full refund! What worked: documented everything, escalated to corporate, filed BBB complaint, threatened legal action, and got local news involved.